Sarah O’Neill was born and raised in Rochester, NY until 2009 when she relocated to Knoxville, TN, where she now lives with her husband and son. She began working in medical records at the age of 18 when she joined a team that helped medical offices move from paper records to electronic medical records. She eventually was in charge of overseeing the successful implementation of electronic records in many offices across upstate NY. She has worked in multiple fields, including primary care, orthopedics, and mental health. Sarah joined our team in January 2020.